> For the complete documentation index, see [llms.txt](https://raiden-4.gitbook.io/raiden.wtf.docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://raiden-4.gitbook.io/raiden.wtf.docs/support/faq.md).

# FAQ

Quick answers to common questions

## General

<details>

<summary><strong>What is Raiden?</strong></summary>

High-performance Solana transaction routing infrastructure. Ultra-low latency transaction landing (Bolt), real-time shred streaming (Surge), and analytics (Insight).

</details>

<details>

<summary><strong>Who is Raiden for?</strong></summary>

Solana traders, MEV searchers, bot operators, and developers who need the fastest possible transaction landing and real-time blockchain data.

</details>

<details>

<summary><strong>What makes Raiden different from standard RPC?</strong></summary>

* **Dedicated bare-metal** — not shared cloud instances
* **Optimized routing** — designed for front-of-block landing
* **Jito MEV integration** — built-in tip routing
* **4 edge regions** — sub-millisecond latency
* **Shred streaming** — direct validator feeds (not available via RPC)

</details>

## Bolt

<details>

<summary><strong>What transaction format does Raiden accept?</strong></summary>

Three options:

* **sendTransaction**: Base64-encoded JSON-RPC (standard Solana format)
* **sendRawTransaction**: Raw binary bytes (lower overhead)
* **QUIC**: Raw bytes over QUIC streams (lowest latency)

</details>

<details>

<summary><strong>HTTP or HTTPS?</strong></summary>

Both. All bolt endpoints support `http://` and `https://`.

</details>

<details>

<summary><strong>What happens if I exceed my rate limit?</strong></summary>

You get error code `-32005`. The request is rejected, no penalty. Wait briefly and retry.

</details>

<details>

<summary><strong>Can I send to multiple regions?</strong></summary>

Yes. Sending the same transaction to multiple regions increases landing probability. Each region routes independently.

</details>

<details>

<summary><strong>What is the minimum tip?</strong></summary>

0.001 SOL. Your transaction must include a `SystemProgram.transfer` to one of the Raiden tip addresses (shown in the dashboard). Higher tips get higher routing priority.

</details>

## Surge

<details>

<summary><strong>What are shreds?</strong></summary>

Raw data units produced by Solana validators as they process blocks. Receiving them in real-time gives you a data advantage — you see state changes before they hit RPC.

</details>

<details>

<summary><strong>Do I need special hardware?</strong></summary>

No. A standard server with a public IP and open UDP port is sufficient.

</details>

<details>

<summary><strong>Can I try before buying?</strong></summary>

Yes. Every region offers a free 24-hour trial, one-time per account.

</details>

## Payments

<details>

<summary><strong>What payment methods?</strong></summary>

USDC on Solana only. Processed on-chain through the dashboard.

</details>

<details>

<summary><strong>How long for confirmation?</strong></summary>

Usually under 30 seconds. Subscription activates automatically.

</details>

<details>

<summary><strong>Quote expired — what now?</strong></summary>

Create a new quote from the dashboard. If you already sent funds to an expired address, contact support.

</details>

<details>

<summary><strong>Can I cancel?</strong></summary>

* **Bolt**: Downgrade to Beta (free) anytime
* **Surge**: Cancel anytime, stream continues until billing period ends

</details>

## Technical

<details>

<summary><strong>What protocols?</strong></summary>

* **HTTP/HTTPS**: JSON-RPC and binary (all tiers)
* **QUIC**: UDP-based, fire-and-forget (requires feature flag)

</details>

<details>

<summary><strong>Is there an SDK?</strong></summary>

Not yet. Raiden uses standard JSON-RPC — any HTTP client works. SDKs for Python, JS, and Go are planned.

</details>